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Frequently Asked Questions
   

Web-hosting service allows customers to host their static or dynamic web-sites on BSNL servers. Web-hosting service shall have the following basic features  :

  •     Web-space on servers for hosting HTML pages with browser supported MIME types.
  •     Primary or Secondary Domain Name Hosting.
  •     Server Side Scripting : Perl, Java Servelets, JSP.
  •     Database Access : MySQL.
  •     E-mail Access & Web-email.
  •     Multiple E-mail IDs as per the Plan.
  •     FTP Access for Uploading and Downloading pages as per the plan.
  •     Continuous usage billing for Web, Messaging and FTP

Commercial Information

  •   Availability of Application
      Application Forms will be available at the Customer Service Center of Telephone Bhawan.To get   application form you can click here
  •   Receipt of Application Form
      Receipt of Duly filled Application Form will be done by CO(LD-II).
      CO(LD-II) will issue the demand bill which include the necessary charges.
  •   Initial Payment
      Receipt of initial payment will be handled by AO(Cash/CS) at Telephone Bhawan.
  •   Assignment of Account Head
      Account Head for booking money received will be finalised and intimated by DIR(TR).
  •   Issue of Work Order
     On receipt of payment against demand bill CO(LD-II) will issue the necessary Work Order  which  will be sent to DE(Internet),AO(TR/CD).
  •   Webhosting and Domain Registration
      DE(Internet) will get the content from the Customer and send the content  to DGM(SW) by   ftp / Physical transfer.Domain registration for the Customer will be done by the DE(Internet)   in Co-ordination with DGM(SW), Bangalore.
  •   Billing and Charges
      Regular bill will be raised by AO(TR-LD) which will contain the annual rental. All paymeny   except   the initial payment will be received by Cash Collection Center at , 8, Hare   Street, Kolkata - 700 001.

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Contact Us

  •   Customer Intimation, Support and Change of Plan.
      Intimation to the Customer will be done by DE(Internet).
      Customer Complaints will be forwarded to DNW,Bangalore.
      Change of Plan will be done at the end of the year.
  •   The duly filled application forms can be deposited to the Commercial
      Officer LD-II, Telephone Bhawan, 3rd floor, 34, B.B.D.Bag,Kolkata - 700 001.
  •   For further details plese e-mail to dnwctd@sancharnet.in  or  call 2210-8090
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