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Q) Can the Non-BSNL subscribers get the TRICON connection?
A) Yes, but they have to pay security deposit of minimum
Rs 2000/-
Q) Can the subscribers avail the discount on monthly
fixed charges on B-fone line in his
name where Dataone is not
available ?
A) Yes . The discount on monthly charges will be restricted
only one of his bfone lines in his
name and discount on dataone
will not be available.
Q) Can the subscribers avail the discount on monthly fixed
charges on one B-fone line in his
name where Dataone is not
available and discount on monthly fixed charges of dataone
working on another bfone
line working in his name?
A) No. The discount on monthly charges on dataone
and bfone will be restricted only to his
bfone no. in his name on
which dataone is working.
Q) What will happen where Dataone is connected on a rent-free
(PF) connection?
A) In this case the discount will apply on the B-fone against
which PF connection is given.
Q) Can a b-fone subscriber without Dataone connection get
the discount on monthly charge?
A) Yes, he will get the advantage of maximum discount
granted for b-fone part of respective plan
only.
Q) Whether the difference of security deposit have to be
realized for the existing b-fone
subscribers with lesser deposit
than Rs 2000/- ?
A) No.
Q) Whether for provisioning STD to Tricon numbers, status
of existing B-fone has to be
checked ?
A) No.
Q) What is the process of allotment of vanity numbers ?
what will happen if same number is
asked by more than one subscribers?
A) The allotment of number will be on first come first
serve basis. Since the stock of vanity
numbers are limited , in
the first phase this free vanity numbers will be allotted
only to
customers of Tricon 5000.
Q) Whether corporate subscribers/ Business subscribers
are allowed to subscribe for
Tricon?
A) Anyone can subscribe.
Q) whether subscribers of TRICON will be allowed to change
his plan to lower one in later
date ?
A) No , for Tricon 5000 as vanity number given as a special
facility. If customer agrees to
surrender the vanity number given
to him , plan change may be accepted. For Tricon 1000/ 2000
plan change will be allowed if vanity numbers are not given
to them.
Q) whether existing BSNL mobile (post and prepaid) will
be allowed to change his plan to
tricon with existing number
A) yes
Q) I don't have broadband connection or I have applied
for a Broadband connection but not
yet installed, Can I get Tricon
?
A) yes. For Tricon, Broadband connection is
not mandatory. You will get rebate in in monthly
fixed charge for Land line only.
Q) I am having a prepaid mobile of BSNL . Can I get
Tricon with the same number ?
A) yes. You can convert from prepaid to Tricon plan
in the same procedure of conversion from prepaid
to post paid.
Q) I want to take conversion under Tricon plan. What
I am supposed to do ?
A) Tricon is a postpaid mobile plan. You have
to fillup the postpaid application form along with
a mandate form as submit the same to your nearest Customer
Service Center.
Q) I have applied for Tricon1000 . Can
I get vanity number ?
A) No. Vanity Number will be given to Triocon 5000
applicant only.
Q) I am having a connection from Hutch . If I take Tricon
, can I get the same number ?
A) No.
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