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1. Application forms are available at customer service center of Telephone Bhawan only.
2. All payments are to be made through DD/Banker's cheque in favor of
" AO, BSNL, CALCUTTA   TELEPHONES". Duly filled application form has to be submitted to The DE (INTERNET ), 2nd floor,Telephone Bhawan, 34, B.B.D.Bag (S), Kolkata-700 001 for technical advice & guidance.
3. Commercial formalities : Receipt of application, issue of demand note, works order etc. will be issued by CO (LD-I), 6th floor, Telephone Bhawan, Kolkata -700 001.
4. Initial payment will be made to AO (CASH)/CS, BSNL, 1st floor, Telephone Bhawan,
34 B.B.D.Bag (S), Kolkata-700 001.
5. Modems as per requisition are to be supplied by the customer only.
6. For allocation of IP addresses the customer has to collect the Form-III from
O/O DE (INTERNET) after submission of application form. (Click here for FORM III)     ( Adobe Acrobat Reader required)
7. Duly filled up form-III along with network layout diagram at customer end has to be submitted to DE (INTERNET).
8. Technical support will be available from NIB Helpdesk by dialing 2210-9376 or by
e-mail to: kolkata@sanchernet.in
9. Leased Line application for recognized educational institutions, Govt. organizations, Newspapers & Newspaper agencies should be accompanied with necessary supporting documents for their organization's credentials.
10. For internet leased line ISDN dial up backup account alongwith rentfree ISDN BRA with the following tariff:
ISDN Package Denomination Validity Charges Eligibility
64 K 500 Backup 500 hrs 1 year Rs 5000 Only 64kbps leased line customers can be permitted
128 K 500 Backup 500 hrs 1 year Rs 10000 Only 128 kbps leased line customers can be permitted