| 1. | Application forms are available at customer service center of Telephone Bhawan only. |
| 2. | All payments are to be made through DD/Banker's cheque in favor of " AO, BSNL, CALCUTTA TELEPHONES". Duly filled application form has to be submitted to The DE (INTERNET ), 2nd floor,Telephone Bhawan, 34, B.B.D.Bag (S), Kolkata-700 001 for technical advice & guidance. |
| 3. | Commercial formalities : Receipt of application, issue of demand note, works order etc. will be issued by CO (LD-I), 6th floor, Telephone Bhawan, Kolkata -700 001. |
| 4. | Initial payment will be made to AO (CASH)/CS, BSNL, 1st floor, Telephone Bhawan, 34 B.B.D.Bag (S), Kolkata-700 001. |
| 5. | Modems as per requisition are to be supplied by the customer only. |
| 6. | For allocation of IP addresses the customer has to collect the Form-III from O/O DE (INTERNET) after submission of application form. (Click here for FORM III) ( Adobe Acrobat Reader required) |
| 7. | Duly filled up form-III along with network layout diagram at customer end has to be submitted to DE (INTERNET). |
| 8. | Technical support will be available from NIB Helpdesk by dialing 2210-9376 or by e-mail to: kolkata@sanchernet.in |
| 9. | Leased Line application for recognized educational institutions, Govt. organizations, Newspapers & Newspaper agencies should be accompanied with necessary supporting documents for their organization's credentials. |
| 10. | For internet leased line ISDN dial up backup account alongwith rentfree ISDN BRA with the following tariff:
| ISDN Package | Denomination | Validity | Charges | Eligibility | | 64 K 500 Backup | 500 hrs | 1 year | Rs 5000 | Only 64kbps leased line customers can be permitted | | 128 K 500 Backup | 500 hrs | 1 year | Rs 10000 | Only 128 kbps leased line customers can be permitted |
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