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Frequently Asked Questions
  

       •      The Tele-voting Service allows the service subscriber to conduct telephonic public opinion
              polls and surveys.

       •      Any phone user can indicate his/her opinion by dialing the advertised Tele-voting number of
              the Service subscriber followed by the choice digits – as advertised.

       •      On subscribing to the Tele-voting service the network operator (BSNL) will allocate logical                        number to the Tele-voting subscriber with last 2 digits used for recording choice / opinion.

       •      The users access the service by dialing the Tele-voting number as advertised by the TVOT               subscriber. The TVOT call will be routed to an announcement acknowledging the call. The
              choice  counter will be incremented according to the last two digits dialed and received.

       •      After the voting period, the TVOT service subscriber will be provided with the results of the
              opinion poll by the Network Operator (BSNL). A call to a TVOT no. may or may not be charged
             depending on the policy defined by the TVOT subscriber.

       •      Enhancements are possible such as routing n-th call to a lucky number – with opportunity to
              talk  to a celebrity / organizers / live show etc. The frequency "n" is to be defined by the TVOT               subscriber.

       •     The service can be available within the city or beyond the city as well. If the call is allowed
             beyond the city, then the long distance call charge may be levied to the TVOT subscriber or
             the caller as decided by the TVOT subscriber at the time of subscribing to the TVOT service.

Features of TVOT Service  :

1.     There are 4 types of access codes available depending on the type of Tele-voting Service to be         subscribed :
a)    Tele-voting (No call charge for caller) : 1803 424 WXYZ AB ( all call charges billed to the         TVOTsubscriber)
b)    Tele-voting ( user to pay call charge ) : 1902 424 WXYZ AB ( calls to TVOT is charged at the
       same rate as for local calls ).
c)    Tele-voting (user to pay charge at a 2 units per call): 1904 424 WXYZ AB ( calls to TVOT is
       charged at 2 units per call).
d)    Tele-voting (user to pay charge at a rate specified by the subscriber): 1903 424 WXYZ AB
       (calls to TVOT is charged at a rate specified by the subscriber).

      WXYZ ( 4 digits ) is the TVOT number of the TVOT subscriber and AB ( 2 digits ) indicates the
      choice.

2.   In case of lucky calls (n-th calls – as described above), a Tele-voting Service provider can register       more than one phone number located anywhere in City against a single Tele-voting number (1603       424 WXYZ AB or 1902 424 WXYZ AB or 1904 424 WXYZ AB or 1903 424 WXYZ AB) and has his
     own pre- defined routing plan with a variety of choices :

       •     He / She may wish to receive calls from a particular locality or city, cities, etc. depending on the              origin of call.
       •     He / She can receive calls to any number on holidays / weekend / outside working hours              depending on time.
3.   The TVOT subscriber will be supplied with the detailed bill for all calls received against the TVOT       number.
4.   Business model: Announcements can be customized according to the customer’s requirements.

Advantages of TVOT service

1.   Routing of nth call : The nth call or the winner call can either be routed to some appropriate      announcement or to customer care number.
2.   Revenue sharing arrangement : For the mass calling events like Indian Idol (Sony TV) or KBC
      (Star TV) there is a revenue sharing arrangement between BSNL and the customer.
3.  Successful shows based on Televoting : Some of the hugely successful shows based on
    Televoting are Indian Idol (Sony TV), KBC (Star TV) and Dial One Aur Jeeto (Sahara One TV).

Utility of TVOT Service :

The Tele-voting Service is very useful for conducting surveys / opinion polls or Quiz programmes by different organizations. This service can be employed where a large number of TV programs are operating incentive schemes to increase / retain viewers, for determining the popular actor / actress, ratings, etc.