India telephone Card (ITC) Service is a pre-paid card for buying telephone call unit credits. The IT card has a seal, which, on scratching reveals a 16-digit number. In order to make use of the ITC the cardholder using any phone shall have to dial: 1602345/1802345. As per the automatic voice instruction the caller, after hearing existing value of the card one can dial the destination number. The destination number – be it a local no. or a STD / ISD no. will also have to be dialed in the tone-dialing mode. Use of ITC does not require any special phone set – just any phone with tone dialing capability. Using ITC, any type of call can be made and the cost of such a call is debited to the pre-paid credit of the ITC. The phone line from which the call is made is not charged at all. Even STD calls can be made using ITC using a phone line that does not have STD facility. There is no hassle of dynamic locking your phone and sharing password with anyone else in the family. Each member of your family may use a separate ITC sharing the same phone line. In case your ITC is stolen the loss is limited only to the credit balance left for that ITC - no more. No money refund is given against any ITC. Cards are replaced on technical ground only. 5 days before the expiry date of the card the user received an announcement about end date of use. Call charges are Rs. 1.00/- per metered call unit

Features of IT cards  :

1.   Follow On  :   This feature allows the user to set up a new call bypassing the card number input                                procedure in case:

       •      Called number is busy.
       •      Called number is not replying.
       •      There is congestion in the called number route.
       •      There is not enough credit to make the call.
       •      Called party on hook.

2.    Language Selection   :  Subscriber has a choice to receive the announcements either in Hindi
                                    or English language.
3.   Card Activity   :  The ITC shall become active on the day of first use by the subscriber, thereby
                                    giving flexibility to enhance the shell life of the card.
4.   Card Validity   :  This is the total shell life of the card and usually starts from the day it was
                                    generated in the system. The last validity date is written on the card. Beyond
                                    validity date the card can not be used.
5.   Activity period threshold warning   :  This feature enables to feed the warning announcement
                                    to the user before the 5 days to the end of his activity period.
6.   Call duration threshold warning   :  This feature enables to feed the warning announcement to
                                    the subscriber informing him the maximum duration left for that call. You will
                                    hear the warning tone 40 sec. Before the card ends.
7.   Card Block   :     This feature enables to block the card in case of theft or any other unforeseen
                                    circumstances.

Do’s & Don'ts with ITC  :

   •    Immediately after buying a ITC check using any convenient phone that the credit balance is
        OK.
   •    Before using ITC check if the phone set can dial out in tone mode.
   •    If the phone instrument used is having re-dial or display facility, erase the no. after
        disconnecting
        the call by lifting the handset again and dialing any stray digit and replacing the handset.
   •    Never use the ITC while someone nearby is looking on.
   •    Never use ITC to make phone calls from any PCO booth with display facility, as your secret
       16-digit ITC no. will be revealed to the PCO operator.
   •   It is the ITC holder’s responsibility to preserve secrecy of the ITC number.

Who should use ITC ?

ITC does not involve locking unlocking phone facility using passwords. So, it is highly tamper proof. Also, there is no detailed record left of the calls made. So, use of ITC ensures privacy. Lastly since the phone line used to make call using ITC, one can avoid the embarrassment of using a friend’s phone for making a call. Thus ITC has a true universal appeal from low calling to high calling subscribers.