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Contact Phone Numbers for Maintenance Attention
Standardized Phone No. for booking of faults : “198” if you are dialing from a phone in the same locality as your faulty phone.
Otherwise dial { Exchange Code }of faulty Phone No. followed by – 2198 -- ( in general ).
Manual complaint booking is from 8 AM to 8 PM. In addition, automatic 24 hrs. complaint booking facility is available in some exchanges.
Standardized numbers for officers connected with Maintenance :
DE ( Internal ) : ( Exch. Code )-1010
DE ( External ) : ( Exch. Code )-2020
SDE ( External ) : ( Exch. Code )-2025 / 2026
Internet Leased Line Services : for booking of faults dial 1957.
Make it a point to know the name & address of maintenance officers concerned with your phone. Also, to find out the technology of your exchange line – Dial 164.
Operational Jurisdiction of Calcutta Telephones is divided into 10 Areas :
Alipore, Barrackpore, Bidhannagar, Central, City, Howrah, Jadavpur, North, Serampore and South. Each area is headed by an Area Manager and has independent Commercial and Accounts Units. Following list gives the area of coverage of each Area Manager.
Areas |
Exchange Codes |
Alipore |
2400 2401 2402 2403 2404 2406 2420 2439 2445 2446 2447 2448 2449 2451 2452 2453 2456 2457 2458 2459 2467 2468 2469 2470 2478 2479 2480 2482 2488 2489 2490 2491 2492 2493 2494 2495 2496 2497 2700 2808 2809 2838 2839 2857 2868 2869 2887 |
Bidhan Nagar |
2321 2334 2335 2337 2355 2357 2358 2359 2367 2500 2511 2512 2513 2521 2522 2529 2534 2538 2539 2541 2548 2549 2550 2551 2559 2566 2570 2571 2572 2573 2574 2576 2579 2590 2591 2706 2806 2814 2836 2844 2866 2874 2888 |
Barrackpore |
2501 2528 2535 2536 2540 2542 2544 2545 2552 2553 2560 2561 2562 2563 2564 2565 2568 2580 2581 2582 2583 2585 2586 2587 2588 2589 2592 2593 2594 2595 2707 2812 2815 2816 2842 2845 2846 2872 2875 2876 |
Central |
2216 2217 2218 2219 2226 2227 2229 2230 2231 2232 2233 2238 2239 2240 2241 2244 2245 2246 2247 2249 2251 2252 2258 2259 2268 2269 2270 2271 2272 2273 2280 2281 2282 2283 2284 2285 2287 2288 2290 2323 2328 2329 2343 2344 2345 2703 2802 2804 2805 2832 2834 2835 2851 2852 2853 2854 2862 2864 2865 2881 2882 2883 2884 |
City |
2200 2210 2211 2212 2214 2215 2220 2221 2223 2225 2228 2234 2235 2236 2237 2242 2243 2248 2254 2261 2704 2801 2803 2831 2833 2850 2861 2863 2880 |
Howrah |
2621 2627 2629 2640 2643 2644 2645 2646 2650 2651 2653 2654 2655 2657 2658 2660 2661 2665 2666 2667 2668 2669 2670 2671 2675 2676 2677 2678 2679 2688 2691 2709 2817 2847 2877 2890 |
Jadavpore |
2410 2411 2412 2413 2414 2417 2418 2421 2422 2423 2424 2425 2426 2427 2428 2430 2431 2432 2433 2434 2435 2436 2437 2462 2471 2472 2473 2477 2481 2483 2701 2807 2837 2856 2867 2886 |
North |
2350 2351 2352 2353 2354 2356 2360 2363 2530 2531 2532 2533 2537 2543 2546 2554 2555 2556 2557 2558 2567 2577 2578 2705 2813 2843 2855 2873 2885 |
Serampore |
2622 2630 2631 2632 2633 2634 2652 2659 2662 2663 2664 2672 2673 2674 2680 2681 2682 2683 2684 2685 2686 2694 2708 2818 2848 2859 2878 2889 |
South |
2405 2415 2416 2440 2441 2442 2443 2454 2455 2460 2461 2463 2464 2465 2466 2474 2475 2476 2484 2485 2702 2810 2811 2840 2841 2870 2871 |
In addition, there is one more Area Manager – AM (LD), coordinating in case of all leased circuits – both speech and data |