|
|  | |
| Customer Service Centers of area Alipore |
| | | | Address of CSC | Contact Person | Tele. No. & E-mail ID | Facilities offered |
Alipore Telephone Exch.,
Doorsanchar Bhawan,
2/5A, Judges Court Road,
Ground floor,
Kolkata - 700027 |
SDE/CS/ALP |
24495454 | • Fault booking
• All commercial information
• Bill payment by cash and cheque.
• VCC/ACC.
• Duplicate Bill.
• All types of form available. | Behala Telephone Exchange,
598,D.H. Road
Kolkata-700034 |
SDE/CS/BH |
24479417 | • Fault booking
• All commercial information
• Bill payment by cash and cheque.
• VCC/ACC.
• Duplicate Bill.
• All types of form available | Budge-Budge Telephone Exchange,
M. G. Road, Budge - Budge, PIN-743317 |
SDE/CS/BzBz |
24701060 | • Fault booking
• All types of form available.
• Bill payment by cheque.
• VCC/ACC. | Joka Telephone Exchange,
D. H. Road
Kolkata-700034 |
SDE/CS/JKA |
24531015 | • Fault booking
• VCC/ACC.
• All types of form available. | Amtala Telephone Exchange,
P.O. Kanya Nagar,
PIN -743398. |
SDE/CS/AMT |
24709259 | • Fault booking
• All types of form available. | Bibirhat Telephone Exchange,
Bibirhat More
P.O. Bishnupur |
JTO/CS/BBH |
24952025 | --Do-- | Taratala Telephone Exchange,
P-1, Taratala Road
Kolkata - 700088 |
SDE/CS/Taratala |
21009727 | --Do-- | Batamore Telephone Exchange,
Maheshtala, Bata More
24 Paraganas(South) |
SDE/CS/Batamore |
24902025 | --Do-- | Parnasree Telephone Exchange,
P-546, Parnasree Pally
Kolkata - 700060 |
SDE/CS/Parnasree |
24511015 | --Do-- | Garden Reach Telephone Exchange,
61,G.R. Road
Kolkata-700024 |
SDE/CS/GR |
24692164 | --Do-- | Bidhangarh Telephone Exchange,
Kankhuli Ghosh Para
Kolkata-700066 |
SDE/CS/BG |
24692164 | --Do-- |
|
 | Customer Service Centers of area Barrackpore |
| | | Address of CSC | Contact Person | Tele. No. & E-mail ID | Facilities offered | O/o Area Manager Barrackpore,
Chiriamore,
Barrackpore 700120 | PRO/BKP | 25926565
25935065
| • Receive all types of commercial forms.
• IT Cards/ Recharge coupon/ CD ROMs
• Registration for WLL/Mobile connection.
• Creation of numbers.
• Distribution and explaining of all types of advertisements publishedin Newspapers to Customers.
• Receives all types of sub's complaint. | Barrackpore Telephone Exchange,
Lalkuthi,
24-Pgs.(N) | SDE/MC-II/ BKP | 25921382 | • Issued computerised docket for faulty telephones.
• Received all types of sub's complaint.
• IN PCO facility available. | Barasat Telephone Exchange,
Banamalipur
Barasat. | SDE/MC/Barasat | 25620000 | • Receive and distribute all types of commercial forms.
• Registration for Bphone/WLL/Mobile connection.
• Issued duplicate bills .
• Received bills for payment by cheque only for CellOne
• Selling of IT Card / CD ROMs / Recharge coupons.
• Fortnightly distribution of STD/ISD Bills for PCO Sub's.
• Medha/Internet access.
• Distribution and explaining of all types of advertisements publishedin Newspapers to Customers.
• Receives all types of sub's complaint. | Panihati Telephone Exchange,
B.T. Road,
Panihati | SDE/MC/PHT | 25533292 | • Receives all types of sub's complaint.
• Selling of IT Card / CD ROMs / Recharge coupons.
• Registration for Bphone/WLL/Mobile connection.
• Distribution and explaining of all types of advertisements publishedin Newspapers to Customers.
• Issued duplicate bills .
• Docket booking / INPCO. | Bhatpara
Telephone Exchange,
Rajkrishna Ghat Road,
24Pgs(N) ] | SDE/CSC | 25815270 | Except Service briefing center, others are same as CSC. |
| Customer Service Centers of area Bidhannaga |
| | | | Address of CSC | Contact Person | Tele. No. & E-mail ID | Facilities offered | Salt Lake Telephone Exchange,
DE Block,
Salt Lake,
Kolkata-700064 | SDE/CSC/SL | 23348700
23692221 | • Teleshop / Salt Lake
• New connection, I/C, O/G and local shift, Name change,Number
change, Casual Connection, Temp. connection information.
• WLL, New Case, fault repair information.
• STD/ISD and Fax facility for customer.
• Sub's complaint booking and their remedies and suggestion.
• CCN mode for CellOne connection with local facility for customer information.
• SMS by local telephone service facility information.
• STD/ISD payphone, local PCO new conn. and renewal information
• All types of phone plus services excluding Centrex, DIAS etc.
• All types of forms for Telephone Services is available at CSC.
• May I help you position is available.
• Internet and Medha Service available
• Telephone Services briefing center. | Dum Dum Telephone Exchange,
264, Jessore Road,
Kolkata-700028 | SDE/CSC/DD | 25514091 | Except Teleshop and Service briefing center, others are same as CSC/SL. |
|
| Customer Service Centers of area City |
| | | | Address of CSC | Contact Person | Tele. No. & E-mail ID | Facilities offered | Office of Area Manager City,
P-9/10, Ganesh Ch. Avenue,
Kolkata-700013 |
PRO (City)
SDE/Mktg & Customer Consultancy Cell |
22151256
22158092 | • Bphone telephone bill receiving by cheque
of City area.
• Issue of duplicate bills.
• New connection of bphon, Plan99, Plan499, ISDN, DIAS, etc.
Centrex, Shifting, Name transfer.
• Redressal of Sub's complaint.
• Sales & marketing activities of CITY Area. | Customer Service Center at P-10, New C.I.T. Road,
Kolkata-700073 |
SDE/MC/TBZ |
22350000 | • Redressal of Sub's complaint. |
| Customer Service Centers of area Central |
| | | | Address of CSC | Contact Person | Tele. No. & E-mail ID | Facilities offered | Burrabazar Exch. Bldg. 148, C.R. Avenue,
Kolkata-700007 |
SDE |
22418212
22418215
22412901
| • Registration for b-fone
• Registration for Mobile connection
• Receiving of application for Safe custody
• Distribution of various forms and leaflets
• Brochures - display and distribution
• Display of fixed line telephone instruments
• Product / Service demonstration center
• Sales of IT Cards, webfone cards
• Sales of Mobile prepaid cards
• Sales of webfone cards
• Free phone facilities for fault booking, SAMPARK and bill enquiries.
• Suggestion or Grivance box
• Enquiry counter based on website
• Provision of IN-PCO
• Provision of CCB PCO
• Receiving of letters for all officers in the area | Circus Exch. Bldg. 10/1, Hunger Fort Street,
Kolkata-700017 |
SDE Circus Internal |
22473454 | • Registration for b-fone
• Fault booking and fault status (Manual)
• Distribution of various forms and leaflets
• Brochures - display and distribution
• Display of fixed line telephone instruments
• Product / Service demonstration center
• Sales of IT Cards, webfone cards
• Sales of Mobile prepaid cards
• Sales of webfone cards
• Free phone facilities for fault booking, SAMPARK and bill enquiries.
• Suggestion or Grivance box
• Provision of CCB PCO
• Receiving of letters for all officers in the area | Circus Extl. Office
67, Shakespeare Sarani,
Kolkata - 700017 |
SDE Circus External |
22470868 | • Registration for b-fone
• Provision of CCB PCO
• Receiving of letters for all officers in the area | Entally Exch. Bldg.
88B, Rafi Ahmed Kidwai Road,
Kolkata - 700013 |
SDE M/C |
22297945 | • Registration for b-fone
• Fault booking and fault status (Manual)
• Bill payment-Cheque
• Distribution of various forms and leaflets
• Brochures - display and distribution
• Display of fixed line telephone instruments
• Product / Service demonstration center
• Sales of IT Cards, webfone cards
• Sales of Mobile prepaid cards
• Sales of webfone cards
• Free phone facilities for fault booking, SAMPARK and bill enquiries.
• Suggestion or Grivance box
• Receiving of letters for all officers in the area | Entally Extl. Office
120, Lenin Sarani,
Kolkata - 700013 |
SDE |
22452228 | • Fault booking and fault status (Manual) | Metro Exch. Bldg.
101/108, Metropolitan Co-Op Housing Society, Sec-B, Kol-700039 |
SDE |
23230126 | • Fault booking and fault status (Manual)
• Free phone facilities for fault booking, SAMPARK and bill enquiries. | | Beniapukur Telephone Exch. 10, Girish Ch. Bose Rd Kolkata-700014 |
SDE |
22840000 | • Fault booking and fault status (Manual)
• Distribution of various forms and leaflets
• Sales of IT Cards, webfone cards
• Suggestion or Grivance box | | Picnic Garden Exch 209/1, P.G.N. Road Kolkata-700039 |
SDE |
23441000 | • Fault booking and fault status (Manual)
• Suggestion or Grivance box
• Receiving of letters for all officers in the area | Tangra Exch. Bldg.
16B, Sil Lane,
Kolkata-700015 |
SDE |
23280009 | • Registration for b-fone
• Fault booking and fault status (Manual)
• Distribution of various forms and leaflets
• Brochures - display and distribution
• Display of fixed line telephone instruments
• Product / Service demonstration center
• Sales of IT Cards, webfone cards
• Free phone facilities for fault booking, SAMPARK and bill enquiries.
• Suggestion or Grivance box
• Receiving of letters for all officers in the area | Taher Mansion,
8, Bentic Street, (8th floor),
Kolkata-700007 |
SDE |
22482503 | • Registration for b-fone
• Registration for STD/ISD pay phone
• Registration for PCOs
• Registration for DIAS
• Receiving of application for Shift
• Receiving of application for Parmanent surrender
• Receiving of application for Safe custody
• Receiving of application for Centrex
• Receiving of application for Name transfe
• Refund and status thereof
• Receiving of letters for all officers in the area |
| Customer
Service Centers of area Howrah
|
|
| |
| Address of CSC |
Contact Person
|
Tele. No. & E-mail
ID |
Facilities offered
|
Satyabala Telephone Exchange,
200 & 201
G T Road (N),
Howrah -711107 |
SDE
Tele. No.
26555045
26661820
Fax No. 26559818
|
Telephone No. 26555440
26555605
FAX No.
26559818
|
• Application
forms for New connection,
• Registration
of new connection,
• Registration
of Broadband.
• Registration
of CellOne and Excel SIM selling.
• Broadband
demonstration terminal for customer.
• Accepting
request for accessories & phone
plus facility,
• Accepting
request for shifting
• Handling
of complaints on Telephone service,
• Sale
of telephone directories (including
CD)
• Issue
of Duplicate bills
• Receipt
of Payment of telephone bill by
Cash / cheque
• Reconnection
of Telephone after payments.
• Local,STD/ISD
& Fax facility for customers.
• INPCO
for subscribers.
• All
types of forms available.
• Meadha
service available.
• Briefing
of different Telephones services.
• Complaints
& suggestion box.
|
Shibpur Telephone Exchange,
4, Dr. P.K. Banerjee Road.
Howrah -711101 |
SDE
Tele. No.
26660000
21197923
Fax 26608080 |
Telephone No.26500180
FAX 26608080 |
• Receive
of application for new connection.
• Registration
of new telephone connection
• Registration
of Broadband.
• Excel
SIM Card selling.
• Acceptance
of phone plus facility
• Acceptance
of Shifting.
• Sub’s
complaints booking
• Sale
of Telephone directories(including
CD)
• Issue
of duplicate bills.
• Meadha
service available.
• All types
of forms available
• Receipt
of telephone bills in cheque.
• Briefing of
different Telephones services.
|
Andul Telephone Exchange,
Andul Gulab Bagan, Andul Road, Mouri,
Howrah -711302 |
SDOP
Tele. No.
26692200
26691015
Fax 26691111 |
Telephone No.26691000
FAX 26691111 |
•
Receive of application for
new connection.
• Registration
of new telephone connection
• Excel
SIM Card selling.
• Acceptance
of phone plus facility
• Acceptance
of Shifting.
• Sub’s
complaints booking
• Sale
of Telephone directories(including
CD)
• All
types of forms available
• Receipt
of telephone bills in cheque.
• Local
PCO
|
Uluberia Telephone Exchange,
Uluberia Station Road,
Howrah -711315 |
SDOP
Tele. No.
26611015
26612025
Fax 26610111
|
Telephone No.26610099
FAX 26610111 |
• Receive
of application for new connection.
• Registration
of new telephone connection
• Excel
SIM Card selling
• Acceptance
of phone plus facility
• Acceptance
of Shifting.
• Sub’s
complaints booking
• Sale
of Telephone directories(including
CD)
• Issue
of duplicate bills.
• Meadha
service available.
• All types
of forms available
• Receipt
of telephone bills in cheque.
• Local
PCO |
Mandirtala Telephone Exchange,
142/2 Shibpur Road,
Howrah -711102 |
SDOP/ Mandirtala
Tele. No.
26782025
FAX 26781111 |
Telephone No.
26780005
|
•
Receive of application for
new connection.
• Registration
of new telephone connection
• Excel
SIM Card selling.
• Acceptance
of phone plus facility
• Acceptance
of Shifting.
• Sub’s
complaints booking
• Sale
of Telephone directories(including
CD)
• All
types of forms available
• Receipt
of telephone bills in cheque.
• Local
PCO
|
| B.E. College Telephone
Exchange, Shibpur B.E. College Campus
Howrah -711103 |
SDOP Tele. No.
26682025
FAX 26681111
|
Telephone No.
26680001
|
•
Receive of application for
new connection.
• Registration
of new telephone connection
• Registration
of Broadband.
• Excel
SIM Card selling.
• Acceptance
of phone plus facility
• Acceptance
of Shifting.
• Sub’s
complaints booking
• Sale
of Telephone directories(including
CD)
• Issue
of duplicate bills.
• Meadha
service available.
• All types of forms available
• Receipt
of telephone bills in cheque.
• Briefing of different Telephones
services.
|
| Ichapur Telephone
Exchange, Dumurjola, Howrah -711101 |
SDOP
Tele. No.
26672025
FAX 26672211
|
Telephone
No.
26672972
|
•
Receive of application for
new connection.
• Registration
of new telephone connection
• Excel
SIM Card selling.
• Acceptance
of phone plus facility
• Acceptance
of Shifting.
• Sub’s
complaints booking
• Sale
of Telephone directories(including
CD)
• Issue
of duplicate bills.
• Meadha
service available.
• All
types of forms available
• Receipt
of telephone bills in cheque.
• Local PCO
|
Salkia Telephone Exchange,
6, Jeliapara Lane, Salkia,
Howrah-711106 |
SDE
Tele. No.
26652025
FAX 26655555 |
Telephone No. 26651015
|
•
Receive of application for
new connection.
• Acceptance
of phone plus facility
• Acceptance
of Shifting.
• Sub’s
complaints booking
• Sale
of Telephone directories(including
CD)
• Issue
of duplicate bills.
• Meadha
service available.
• All
types of forms available
• Receipt
of telephone bills in cheque.
• Local
PCO
|
Belurmath Tele-
phone Exchange,
Podra Andul Road, Howrah - 711109 |
SDE
Tele. No.
26541015
Fax 26540101 |
Telephone No.26541060
|
•
Receive of application for
new connection.
• Acceptance
of phone plus facility
• Excel
SIM Card selling.
• Sub’s
complaints booking
• Sale
of Telephone directories(including
CD)
• All
types of forms available
• Receipt
of telephone bills in cheque.
• Local
PCO
|
| Domjur Telephone Exchange,
South Jhapardaha, Howrah-711405 |
SDOP
Tele. No.
26702025
FAX 26701111 |
Telephone No.
26704239
|
•
Receive of application for
new connection.
• Registration
of new telephone connection
• Excel SIM Card selling.
• Acceptance
of phone plus facility
• Acceptance
of Shifting.
• Sub’s
complaints booking
• Sale
of Telephone directories(including
CD)
• Issue
of duplicate bills.
• Meadha
service available.
• All
types of forms available
• Receipt
of telephone bills in cheque.
• Local
PCO
|
Liluah Telephone Exchange,
12/2, Rabindra Sarani, Liluah, Howrah
- 711204 |
SDOP
Tele. No.
26452025
Fax 26451111 |
Telephone No. 26450002
26452971
|
•
Receive of application for
new connection.
• Acceptance
of phone plus facility
• Sub’s
complaints booking
• Sale
of Telephone directories(including
CD)
• All
types of forms available
• Receipt
of telephone bills in cheque.
• Local
PCO
|
| Baltikuri Telephone Exchange,
Mitali Kunja, Howrah Amta Road, Bakultala,
Howrah-711113 |
SDOP Baltikuri
Tele. No.
26532025
26531015
Fax no. 26531111 |
Telephone No. 26531000
|
•
Receive of application for
new connection.
• Acceptance
of phone plus facility
• Sub’s
complaints booking
• Sale
of Telephone directories(including
CD)
• All
types of forms available
• Receipt
of telephone bills in cheque.
• Local
PCO
|
| Jagacha Telephone Exchange,
near Dharsa Math, P.O. GIP Colony
Howrah-711321 |
SDOP
Tele. No.
26571000
Fax no. 26571111 |
Telephone No.
26570001
|
•
Receive of application for
new connection.
• Acceptance
of phone plus facility
• Sub’s
complaints booking
• Sale
of Telephone directories(including
CD)
• All
types of forms available
• Receipt
of telephone bills in cheque.
• Local
PCO
|
| Bauria Telephone Exchange,
Fort Gloster, Bauria, Howrah-711310 |
SDOP/Bauria
Tele no. 26619755
26618001
Fax no. 26618111 |
Telephone No.
26917260
|
•
Receive of application for
new connection.
• Registration
of new telephone connection
• Excel
SIM Card selling.
• Acceptance
of phone plus facility
• Acceptance
of Shifting.
• Sub’s
complaints booking
• Sale
of Telephone directories(including
CD)
• Issue
of duplicate bills.
• Meadha
service available.
• All
types of forms available
• Receipt
of telephone bills in cheque.
• Local
PCO
|
Gulmohar Telephone Exchange,
434, G.T. Rd(N)
Howrah-711101 |
SDE
Tele no. 26661015
Fax no. 26666666 |
Telephone No.
26769198
|
•
Receive of application for
new connection.
• Acceptance
of phone plus facility
• Sub’s
complaints booking
• Sale
of Telephone directories(including
CD)
• All
types of forms available
• Receipt
of telephone bills in cheque.
• Local
PCO
|
| Belilious Road Telephone
Exchange, 178/3, Belilious Road, Howrah-711101 |
SDOP
Tele no.
26432025
Fax no. 26431111 |
Telephone No. 26430005
26430001
|
•
Receive of application for
new connection.
• Acceptance
of phone plus facility
• Sub’s
complaints booking
• Sale
of Telephone directories(including
CD)
• All
types of forms available
• Receipt
of telephone bills in cheque.
• Local
PCO
|
Buxarah Telephone Exchnage,
70/3, Buxrah Village Road, Howrah-711306 |
JTO
Tele no. 26581000
Fax no. 26581111 |
Telephone No.
26580000
|
•
Receive of application for
new connection.
• Acceptance
of phone plus facility
• Sub’s
complaints booking
• Sale
of Telephone directories(including
CD)
• All
types of forms available
• Receipt
of telephone bills in cheque.
• Local
PCO
|
Bally Ghoshpara Telephone
Exchange, Bally Ghoshpara Makhalla
Lane
Howrah - 711205 |
SDOP
Tele no. 26712025
Fax no. 26711111 |
Telephone No.
26710005
|
•
Receive of application for
new connection.
• Acceptance
of phone plus facility
• Sub’s
complaints booking
• Sale
of Telephone directories(including
CD)
• All
types of forms available
• Receipt
of telephone bills in cheque.
• Local
PCO
|
|
|
|
| Customer Service Centers of area Jadavpur |
| | | Address of CSC | Contact Person | Tele. No. & E-mail ID | Facilities offered | Jadavpur Telephone Exchange,
15, Central Road,
Kolkata-700032 |
SDE |
24141018
skpathak@bsnl.in | • Fault booking
• Enquiry on different BSNL products
• Receives all types of sub's complaint.
• All commercial activities and customer briefing. | Ranikuthi Telephone Exchange,
154 NSC Bose Road,
Kolkata-700040 |
SDE |
24814200
ak_debnath@bsnl.in | --Do-- | Garia Telephone Exchange,
62, RSCM Road,
Kolkata-700084 |
SDE |
24301015
| --Do-- | Narendrapur Telephone Exchange,
Harinavi
Kolkata-700148 |
SDE |
24774000 | --Do-- | Baruipur Telephone Exchange,
Kulpi Road,
Kolkata-700144 |
SDE |
24271010 | --Do-- | Sonarpur Telephone Exchange,
Sonarpur. |
SDE |
24341015 | --Do-- |
|
| Customer Service Centers of area North |
| | | | Address of CSC | Contact Person | Tele. No. & E-mail ID | Facilities offered | Manicktala Telephone Exchange,
55, Raja Dinendra Street, Kolkata-700006 |
SDE/CS |
23606699
9433000449 | • Fault booking
• Enquiry on different BSNL products
• Letter receiving from subscriber
• Bill payment by cash and cheque.
• Duplicate Bill(Basic & Mobile).
• Selling of I.T. Card and Cash Card(Mobile).
• New Connection (Mobile and Landline).
• Distribution and receiving of all types of form.
• Audio visual display of different products.
• Subscriber visit. | Baghbazar Telephone Exchange,
4, Old Mayor's Court
Kolkata-700005 |
SDE/CS |
25550000
25557210 | • Fault booking
• Enquiry on different BSNL products
• Letter receiving from subscriber
• Selling of I.T. Card and Cash Card(Mobile).
• New Connection (Mobile and Landline).
• Distribution and receiving of all types of form.
• Subscriber visit. | Cossipore Telephone Exchange,
58/7A, B. T. Road,
Kolkata-700002 |
SDE/CS |
25573347
25565166 | --Do-- | Shyambazar Customer Service Center
11, Bhupen Bose Avenue
Kolkata-700004 |
SDE/CS |
25330774
25301996
25330773
25330772 | --Do-- |
|
| Customer Service Centers of area Serampore |
| | | | Address of CSC | Contact Person | Tele. No. & E-mail ID | Facilities offered | | Khatir Bazar CSC, Serampore, Mahesh, G.T.Road | SDE/Mktg-I/SMP | 26627329
26627331 | Registration, All Commercial, Technical and Administrative Information are available. | | Khadinamore Telephone Exchange, Khadinamore, Chinsurah | SDE/Khadinamore | 26862025 | | Konnagar Telephone Exchange, 146A, G. T. Road, Konnagar. | SDE/Konnagar | 26742025 | | Uttarpara Telephone Exchange, 7A, Rajmohon Road, Uttarpara. | SDE/MC/Uttarpara | 26630000 | | Serampore Telephone Exchange, 96, Dey Street, Serampore. | SDE/COMP/SMP | 26620000 | Baidyabati Telephone Exchange,
Baidyabati Chowmatha,
G. T. Road | SDE/Baidyabati | 26322025 | Customer Service Centre
Chandannagar Telephone Exchange,
Lichutala, Chandannagar,
Hooghly, Pin-712 136 | DE(Extl.) CNS | 26802020 |
|
|
|
| Customer Service Centers of area South |
| | | | Address of CSC | Contact Person | Tele. No. & E-mail ID | Facilities offered | Kalighat TE Bldg.
47, Ramesh Mitra Road,
Kolkata-700 025 | SDE/Kalighat/MC | 24751000 | Registration, All Commercial, Technical and Administrative Information are available. | Russa TE Bldg.
46, Dr. Sarat Banerjee Road, Kolkata-700 029 | SDE/RUSSA/MC | 24634000 | | Directory distribution, cash / cheque collectn, appl. forms for phone+ facilities and new cxn. |
|
|
