1	What is BSNL DataOne Broadband Service ?
	Broadband refers to a connection that has capacity to transmit large amount of data at high  speed. Presently a connection having download speeds of 256 kbps or more is classified as  broadband. When connected to the Internet such a connection allows surfing or downloading  much faster than a dial-up or any other narrowband connections.
2	What is ADSL?
	ADSL stands for Asymmetric Digital Subscriber Line. It is a technology that allows copper  telephone pairs to be used to provide a broadband connection. It provides ‘always-on’ Internet  connection that is automatically established once the PC and ADSL modem are switched on.
3	What is ‘always-on’ service?  Will there be call charges ?
	‘Always-on’ means that the ADSL broadband sets up a permanent connection to the Internet  that lets you access the Internet as soon as you switch on the computer and the modem. You  do not need to 'dial up' like when you are using a standard modem connection.
4	How fast is ADSL compared to normal dial-up, ISDN and DIAS connection ?
	If you are using a connection with 1 Mbps down load speed then you are having a speed that is  17.5 times faster that normal dial-up, about 8 times faster than ISDN and about 4 times faster  than DIAS.
5	What are the benefits of ADSL?
	•   Fast downloads   •   At least 4.5 times and upto 140 times faster than dial-up connection   •   Always on connection   •   Telephone and Internet access can be used together   •   No telephone call charges   •   Cost effective way to access Internet   •   A host of free content on the web can be downloaded faster
6	Do I need a separate line for ADSL?
	No. ADSL can run on your existing basic phone (Bfone) line. If you do not have a Bfone  connection then you need to get one from BSNL before you can ask for an ADSL broadband  connection.
7	Can I use both phone and ADSL together?
	Yes. ADSL uses a different set of frequencies and does not interfere with telephone  conversation. Conversely, making a phone call while accessing the Internet does not affect the  speed of the ADSL connection.
8	What is a CPE? How do I get it ?
	CPE stands for Customer Premise Equipment. This would consist of an ADSL modem/router  and a stand-alone or a build in splitter to separate the telephone and broadband connections.
9	My friend has ADSL but BSNL in my city says I cannot !
	These could be the reasons for this. Your distance from the nearest ADSL Central Office  equipment(DSLAM) may be beyond the technically permissible limit. Visibly the distance of  your house/business may look same to you as your friend’s but it is the actual cable length  that  counts. Once you apply for a DataOne broadband connection, you line will be tested and  you  will be informed whether you home/business is covered  Other reason could be that your friend has a BSNL fixed line phone and you do not.
10	What is download / upload ?
	When the information flows from somewhere e.g. a web-page or a site to your PC you are  “downloading” on the other hand when you send information e.g. request for a web-page, you  are “uploading”.
11	Why are the download/upload rates different ?
	ADSL is an asymmetric technology giving different rates in “down” and “up” directions. This is  perfectly fine since we download(browsing, downloading clips, music etc) much more than  we upload(a website address, a few clicks etc)
12	What kind of PC do I need to run ADSL?
	Most present day configurations will run ADSL. The following minimum is, however,  recommended  :  Processor 200 MHz (or better)  Operating System Windows 98SE (or higher)  RAM (memory) 32 MB RAM      Free Disk Space 125MB      SVGA monitor CD-ROM Drive  Network Interface Card(NIC) with 10/100 Mbps Ethernet port with RJ45 socket
13	How do I connect to ADSL?
	To connect to ADSL you need an ADSL modem/router to be installed at your home/business.  On your PC you should have an Ethernet port with RJ45 socket. Some ADSL modems have a  USB port and you could connect these modems to the USB port of you computer.
14	What is a splitter ? Do I need one ?
	If at your home/business, the same line is used for voice and data then you need to separate  out these signals by using a splitter. The splitter will have one output for your telephone and  one or more for the ADSL modem which in turn connects to your computer
15	How do I install ADSL?
	Once your connection comes through, an installation pack consisting of the CPE and  installation guide will be sent to you. If you have requested BSNL for installation, a technician  will visit and complete the installation for you.
16	What is an IP address ?
	When you are connect to the Internet, your PC is automatically allocated an IP(Internet Protocol)  address to identify it to the outside world. There are two types of IP addresses, dynamic and  static. Dynamic IP changes from session to session while static always remains same.
17	What is the difference between DataOne home and DataOne business ?
	Both of these connections offer high speed Internet access respectively for home and office  environment. In DataOne for business connecting more than one computer may be allowed  along with other possible features like extra email addresses, domain name, web hosting  space as and when introduced.
18	Can I change from one Broadband data rate to another?
	Yes, on payment of requisite charge.
19	How about Broadband Plans and Pricing ?
	These will be declared very soon. Meanwhile you can fill up the registration form so that we can  work out the logistics for your connection.
20	How do I get the connection ?
	Fill up a registration form and deposit at BSNL customer centers. These forms are available on  the BSNL web-site, from customer service centers and franchisees.
21	What happens if I shift my premises ?
	ADSL connection is given for a particular BSNL fixed line. If you move, ADSL can be shifted to a  BSNL line in the new location subject to availability in that area and payment of shifting.
22	How much Band Width for 2 KM distance?
	The maximum bandwidth of BB Service at a distance of 2 KM may be 2 MB