| For Billing Complaint |
• Please
submit your complaint letter with Xerox copy of bill
to your
area
concerned DE/Intl. Office with copy to Area Manager.
• Reconnection
due to delay in payment of the bill , please contact
concerned
area AOTR. |
| Commercial related
correspondence |
• For
New Connection , Plan charge , Shifting , Modem change
and
Disconnection
, please submit your request to your concerned Area
Commercial
Officer. Please give your contact E-mail ID & Mobile
No.
for
speedy communication with you. For list of Customer
Service
Centres
and for Commercial
Officers click here. |
| All other problems
related to Broadband service. |
• Please
book your complaint at 1800-424-1600 and collect
the
docket
no. or send E-mail to kolkata1@dataone.in
. If problem is
not
resolved , then contact your area concerned DE/Internal.
|
| If
problem still persists, contact any
of these Officers or send E-mail |
Name of Officers |
Telephone No. |
Fax No. |
E-mail ID |
| Shri R. N. Yadav, DGM (BB) |
22434370 |
22434367 |
dgmbbctd@bsnl.co.in |
| A. K. Roy, DE/BB - I |
22317220 |
22485614 |
debb@dataone.in |
| N. R. Sinha, DE/BB - II |
22311731 |
22485614 |
debb2@dataone.in |
