CALCUTTA TELEPHONES

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Appeal Format

Appeal Procedure

PG Redressal

  Appeal Status

       Call Center     

B-fone

1500

Broadband

18004241600/1504

Mobile

9400024365 & 9433024365

Mobile Number Portability (MNP)

18001801503

Nodal Officers of Calcutta Telephones

For b-fone and Broadband Services

For Mobile Services

Shri B.N. Sanyal
AGM(PR & C), CTD
Telephone Bhawan, Grd floor, 34, B.B.D Bag,

Kolkata-700001

Tel :-033-2230-4444 Fax:-033-2248-2010
Email: pg_ctd@bsnl.co.in

Shri Bijay Karmakar
DE/CC/CMTS, CTD
P-10, New CIT Road, Telephone Kendra,     

5th floor, Kolkata-700073

Tel :-033-2225-1200 Fax:- 033-2225-1300
Email: bsnlctdcc@gmail.com

Appellate Authorities of Calcutta Telephones

The grievances which were referred to the Nodal Officers above, but remained unsettled or the settlement was unsatisfactory can be appealed to the Appellate Authority below.

Every appeal to the appellate authority shall be made in duplicate in the prescribed form (Download Form)

For b-fone and Broadband Services

For Mobile Services

Shri G.C. Basu
GM(S & M)CFA, CTD

Telephone Bhawan, 2nd Floor, 34. B.B.D. Bag(S), Kolkata-700 001

Tel :- 033-2248-5000, Fax:- 033-2230-7900

Shri R. Dutta
GM(NW Ops-I)GSM, CTD
P-10, New CIT Road, Telephone Kendra 

5th Floor, Kolkata-700073

Tel :-033-2234-9959 Fax:- 033-2234-8556

 

 

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